Frequently Asked Questions
How long is the appointment?
Appointments are scheduled for 30-minute sessions, which includes time to choose jewelry, have the piercing performed, go over after care, and check out at the register afterwards. Please be sure to complete your digital consent form before your appointment.
My friend and I both want to get pierced. Do we each need our own appointment?
Yes, you will each need to book your own, separate appointment to ensure we have time to help each of you. If you’re hoping to come in together but couldn’t book two appointments back to back, you are welcome to come together for support but will need to return later for next appointment.
I’m running late! What should I do?
If you are going to be more than ten minutes late, we may need to cancel your appointment; give us a call and we will do our best to accommodate you. (Only street parking is available - be sure to leave yourself enough time.)
What are the ID requirements?
Clients who are at least 18 years or older must provide their ID for any service from our piercers, including removing or changing jewelry. We need your ID every time you request any procedure, even if you have shown it on a prior occasion. For our documentation, we must have valid, non-expired, government-issued photo ID.
Clients who are younger than 18 years must be accompanied by a parent/guardian and have a birth certificate. A passport is acceptable as long as the parent in attendance has the same last name.
What is the cancellation policy?
All appointments booked require a non refundable deposit. Deposits will go toward your service fee during the appointment.
If you cancel after the 12 hour mark, you will be charged the entire service fee & are required to put a new deposit down when rebooking.
You are allowed to reschedule once prior to the 12 hour mark. After the 1st reschedule you will lose your deposit & be required to put a new deposit down.
No show clients & anyone who disputes the non refundable deposit will be banned from booking again.
If you are more then 10 minutes late your appointment may be cancelled and you will need to rebook and make a new deposit.
Do you pierce infants?
Unfortunately, I do not pierce infants. I do, however, pierce individuals 3 years and older as long as the piercee is prepared for a needle piercing.
Do you pierce with needles or guns?
I only pierce with needles as they are the most sanitary way to pierce and make for a smoother healing process.
What materials do you pierce with? What type of jewelry do you offer?
All of my piercing jewelry is made of high-quality, implant-grade metals: titanium or 14k gold, and I use flat-backed labrets. I never pierce with butterfly-back earrings as these are not as safe for the piercing or healing process. I do have many implant-grade titanium and 14k gold decorative tops to choose from.
Additionally, I do not pierce with hoops unless you are booking a daith piercing.
Can I bring my own jewelry?
You cannot bring your own jewelry for piercing. I only pierce with new, sterilized piercing jewelry that I have sourced from reputable vendors to promote a smooth healing process. There are lots of options at the shop to choose from.